Luxury Concierge Travel specializes in individual luxury travel rewards designed for corporate recognition programs. We provide pre-defined, concierge-led travel experiences that celebrate individual achievement, not group travel or corporate events. Each achiever receives a fully personalized trip with white-glove service from selection to return, making it effortless for companies to reward excellence with meaningful travel.

No. We focus on our curated catalog of 50+ luxury destinations to ensure every trip meets our quality standards. Your concierge will help you find the perfect fit from our collection.

No. We specialize exclusively in individual luxury travel rewards. Each achiever receives a private, fully customized trip for themselves and their chosen travel companions. There are no group flights, no shared activities with coworkers, and no mandatory schedules. Just genuine relaxation away from work obligations.

That’s not our specialty. Luxury Concierge Travel focuses exclusively on individual employee recognition through luxury travel experiences. We’re not event planners. Our concierge-led model is designed to honor individual achievement with personalized trips, not coordinate group conferences, meetings, or team events. However, if you’re looking to supplement annual events or recognize top performers between big group moments, our individual travel rewards are the perfect solution.

Corporate travel agencies (TMCs) manage business trips: conferences, client meetings, and group events. They optimize for cost efficiency and compliance. Luxury Concierge Travel specializes in individual luxury rewards that celebrate achievement. We’re not booking your sales team’s flights to the annual conference. We’re rewarding your top performer with a personalized trip to Paris. Different purpose, different experience, different outcome.

Travel creates lasting memories and emotional connections that far outlast the momentary satisfaction of a cash bonus. Research shows that 58% of senior managers see travel rewards as key to motivation and culture. Unlike monetary rewards that get absorbed into daily expenses, a luxury trip becomes a story employees share for years, creating visible recognition that motivates others while giving achievers genuine time to recharge.

After being awarded their travel reward, achievers receive a beautifully packaged welcome box with access to our online catalog. They browse curated destinations organized by fixed-price tiers, select their preferred trip, and submit their choice. Our dedicated travel concierge then reaches out to personalize every detail from departure dates to specific activities. We handle all bookings, confirmations, and travel arrangements. Achievers receive a custom travel app with their complete itinerary and 24/7 concierge support throughout their journey.

No. Every Luxury Concierge Travel experience is completely individual. Each achiever selects their preferred destination from our curated catalog, chooses their own travel dates, and travels with guests of their choosing. Typically that means family, friends, or significant others, not coworkers. There are no group flights, no shared itineraries, and no mandatory activities with colleagues.

Achievers select from our expertly curated catalog of luxury destinations and experiences across three fixed-price tiers. Rather than overwhelming choices or unlimited options, we offer pre-vetted travel experiences that include everything from flights to 5-star accommodations to curated excursions. This approach ensures consistent quality, simplifies budget management for companies, and removes decision paralysis for travelers.

Every LCT trip includes roundtrip airfare, luxury accommodations at 4- and 5-star hotels or resorts, ground transfers, travel insurance, curated excursions, a premium welcome package, access to our online catalog and travel app, dedicated concierge service throughout the planning process, and 24/7 on-call support during travel. There are no hidden fees or surprise costs.

We recommend booking at least 90 days in advance, especially for peak holiday travel dates, to ensure optimal availability and pricing. Awards must be redeemed (booking complete) within 12 months of receiving catalog access, and the trip must be completed within 18 months. Our concierge team works within these timelines to accommodate preferred travel dates.

Absolutely. While each tier offers pre-defined destinations and inclusions, our concierge team personalizes every detail within that framework. Achievers work one-on-one with their dedicated concierge to select preferred travel dates, choose specific hotels from our vetted partners, customize excursions based on interests, and arrange special touches. It’s the perfect balance of structure for companies and flexibility for travelers.

We work with organizations seeking to reward individual achievement through exceptional travel experiences. Our clients include companies running sales incentive programs, employee recognition initiatives, performance-based rewards, and partner appreciation programs. We’re ideal for HR leaders and sales executives who want the impact of luxury travel rewards without the complexity of planning group trips.

We offer three fixed-price tiers with transparent, all-inclusive pricing and no setup fees. Tier 1 experiences range from $5,000-$8,499 per achiever, Tier 2 from $8,500-$9,999, and Tier 3 from $10,000-$20,000. Our travel management fee is billed on top of the trip value. Each tier includes all trip components: air, luxury accommodations, transfers, excursions, travel insurance, premium welcome package, and dedicated concierge service. Fixed pricing makes budgeting straightforward and eliminates surprise costs.

No minimum. Whether you’re rewarding 1 top performer or 500, our infrastructure supports individual travel at any scale. Each achiever receives the same white-glove experience regardless of your program size. Our model is designed for flexibility: use it for spot recognition, annual awards, milestone achievements, or ongoing incentive programs.

Virtually none. Once you award the travel reward and provide us with achiever information, we handle everything. We send the premium welcome package, manage all concierge communications, book every component, provide ongoing support, and deliver post-trip follow-up. You get all the credit for an exceptional reward without any logistics management.

Our tier pricing is based on two adults or two adults plus two children. Additional guests may incur supplemental costs, which our concierge team manages transparently during the planning process. Because each trip is individually customized, we accommodate various family configurations, accessibility needs, dietary restrictions, and travel preferences.

You choose your travel dates based on your preferences and destination availability. Our concierge team works with you to find dates that fit your schedule, considering seasonal factors and availability at your chosen destination. You must book your trip within 12 months of receiving catalog access and complete travel within 18 months.

You can travel with guests of your choosing: typically a spouse, partner, family members, or friends. Our standard pricing accommodates two adults or two adults plus two minor children. If you’d like to bring additional guests, your concierge will provide transparent pricing for the expanded party. This is your personal reward trip, so you decide who joins you.

Life happens. Contact your dedicated concierge as soon as you know you need to modify dates. Depending on how close you are to departure and vendor policies, we’ll work to accommodate changes. We charge a $500 fee for modifications made after your trip is booked, plus any fees from airlines or hotels, which we’ll communicate clearly. Our travel insurance helps protect against unexpected circumstances.

You’ll have 24/7 access to our concierge team through your personalized travel app throughout your entire journey. Whether you need help with an unexpected situation, or want to add a last-minute excursion, we’re available around the clock. Your app also contains all confirmation details, itinerary information, and important travel documents in one convenient place.

Every trip includes comprehensive travel insurance, and our 24/7 concierge support ensures you’re never on your own if issues arise. Flight delays, missed connections, hotel problems, medical needs: whatever comes up, contact us immediately through your travel app and we’ll work to resolve it or ensure you have the right information to remedy via your travel insurance. We act as your advocate with airlines, hotels, and vendors.

Trip inclusions vary by destination and tier. Some resort packages include all-inclusive dining, while city-based trips may include select meal experiences, or hotel food & beverage credits. Your concierge will clearly outline what’s included in your specific itinerary. We always provide recommendations for exceptional dining experiences at your destination and can make reservations on your behalf.

Our curated catalog includes over 50 luxury destinations across three price tiers. Options range from domestic favorites like Charleston, New York, and Scottsdale to international destinations like Paris, Barcelona, and Bali. We also offer cruise experiences through Celebrity, Royal Caribbean, Norwegian, Virgin Voyages, Regent Seven Seas, Silversea, Crystal Cruises, and more. Plus, we partner with G Adventures, Tauck Tours, Insight Vacations, Four Seasons properties worldwide, and AMResorts.

Yes. We offer cruise experiences through multiple premium cruise lines including Celebrity, Royal Caribbean, Norwegian, and Virgin Voyages in Tier 1, and luxury small ship experiences through Regent Seven Seas, Silversea Cruises, Crystal Cruises, AmaWaterways, and Hurtigruten in Tier 2. Each cruise package includes airfare to/from the departure port, transfers, and the cruise experience itself, completely managed by our concierge team.

No, and this is intentional. We focus exclusively on our curated catalog of 50+ luxury destinations to ensure every destination meets our standards for quality, service, and value. Your concierge will help you find the perfect fit from our collection.

Our catalog includes a wide variety of preferred hotel partners at each destination, selected for quality, location, and value. If your first choice isn’t available for your dates, your concierge will present equally luxurious alternatives. We maintain relationships with multiple properties in each destination precisely to provide options when availability fluctuates.

Generally, no. However, peak holiday periods and destination-specific high seasons may have limited availability or require minimum stay requirements based on hotel policies. Popular dates like Christmas, New Year’s, and spring break may also carry holiday surcharges from vendors. We recommend booking a minimum of 90 days in advance for peak periods to ensure best availability at standard pricing.

Absolutely. Our catalog includes exceptional international destinations at all price tiers across Europe, the Caribbean, Central and South America, Canada, and beyond. Your concierge manages all international travel complexities including documentation requirements, travel insurance, currency considerations, and local logistics. We ensure you have everything needed for seamless international travel.

Every trip includes travel insurance. Coverage details vary by destination and trip length, but typically include trip cancellation, trip interruption, medical emergencies, and lost luggage. We guide you through the insurance process as the traveler works directly with the insurance agency for reimbursement if needed. Your concierge provides your specific policy details during booking and assists with any insurance-related needs before or during travel.

Achievers receive access to a custom travel app that houses their complete itinerary, all confirmation documents, destination information, and direct communication with their concierge team. The app works offline so travel documents are always accessible. Companies receive access to a reporting dashboard showing redemption rates, travel completion, and program metrics.

We provide comprehensive reporting showing redemption rates, travel completion rates, average time from award to booking, destination preferences, and traveler satisfaction scores. These metrics help you measure program effectiveness and make data-driven decisions about future rewards. Partner clients receive customized reporting based on their specific tracking needs.

Award policies regarding employment changes are set by your company. Some organizations allow departing employees to retain earned rewards, while others have forfeiture policies. We can hold unused rewards for a specified period or facilitate transfer to replacement achievers based on your company’s direction. We’re flexible to accommodate your specific policies.

We collect, store, and use personal information in accordance with our privacy policy and applicable data protection regulations. We maintain secure systems for handling traveler information and payment data. We never share traveler data with third parties except as necessary to fulfill travel arrangements. Our full privacy policy is available at xceleration.com/privacy-policy.