Big Questions:
The Future of Work
Hosted by Cal Fussman
Powered by Moments by LCT
What are the big questions leaders are sitting with right now?
For thousands of years, humans have worked to survive. Now machines can do much of that work for us — and nobody quite knows what comes next. Cal Fussman is asking the question that may matter most: How will humans adapt?
We believe there will always be a place for humans in the future of work — and those humans will still need to be appreciated. That’s why this new series is powered by Moments by LCT, an incentive travel company behind some of the most meaningful reward experiences in business.
Big Questions: The Future of Work launches May 26th. Subscribe now wherever you get your podcasts.
MEET THE HOST
Cal Fussman
New York Times Bestselling Author. Esquire Interviewer.
Host, Big Questions.
Cal Fussman spent decades as the lead interviewer for Esquire’s “What I’ve Learned” column, sitting across from Mikhail Gorbachev, Muhammad Ali, Jeff Bezos, Serena Williams, and hundreds of others. He’s a New York Times bestselling author, a James Beard Award winner, and someone Tim Ferriss called “The Master Storyteller.” His whole career has been built on one idea: ask better questions and you’ll get somewhere worth going. That’s what Big Questions is.
OUR TENTH EPISODE – IS LIVE
Can’t Automate What She Did Next
A patient kept showing up in the ER. Most insurance reps would approve or decline and move on. One rep at Devoted Health called to ask why, and discovered the real problem was mold in the patient’s home. She didn’t just flag it. She got the company to help the patient move. Eric Ries tells this story in his latest book, Incorruptible, as proof of something AI can’t replicate: the instinct to ask the right question and respond as if the patient were family. What happens when a business defines its product as love?